Return & Refund Policy

Return and Refund Policy – CuiteShop.com
 
Last updated: [October 2025]
 
             At CuiteShop, we value your satisfaction and strive to provide the best shopping experience.If for any reason you are not completely satisfied with your purchase, our Return and Refund Policy outlines the terms under which returns, replacements, and refunds are processed.
 
🛍️ 1. Return Eligibility
  1.  You may request a return within 7 days of receiving your order.
  2. The product must be unused, undamaged, and in its original packaging with all tags, labels, and accessories intact.
  3. Returns will not be accepted if:
  • The product has been used, washed, or damaged after delivery.
  • The original packaging or tags are missing.
  • The product is from the following non-returnable categories:

        >  Personal care & hygiene items

        >  Innerwear and lingerie

        >  Jewelry and accessories

        >  Discounted or clearance sale items

🔄2. Replacement Policy
 
  1. If you receive a wrong, defective, or damaged product, you can request a replacement within 7 days of delivery.
  2. To process your request, please share a clear unboxing video or photos as evidence of the issue.
  3. Replacement will be approved after verification by our support team.
  4. If a replacement item is not available, we will issue a full refund.
 
💸 3. Refund Process
  1. Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
  2. Approved refunds will be processed within 5–7 business days after inspection.
  3. Refunds are credited back to your original payment method (UPI, debit/credit card, etc.).
  4. Shipping charges and COD (Cash on Delivery) fees, if any, are non-refundable.
 
🚚 4. Return Pickup and Shipping
 
  1. In most cities, our courier partner will arrange pickup from your address.
  2. If reverse pickup is not available in your area, you may be required to self-ship the item to our return address (provided after your request).
  3. Please ensure the product is securely packed to avoid damage during transit.
 
⚙️ 5. Cancellation Policy
 
  1. Orders can be cancelled before dispatch from our warehouse.
  2. Once shipped, cancellations are not allowed; you may request a return after delivery.
 
📦 6. Product Inspection
 
  1. All returned products undergo a thorough inspection.
  2. If the product fails to meet return conditions, it will be sent back to you and no refund will be issued.
 
📞 7. Contact Us
 
  1. For any questions or return requests, please contact our support team:
 
 
📞 Phone/WhatsApp: +91 [8828318446]
 
🌐 Website: www.cuiteshop.com
 
⚖️ 8. Policy Updates
 
        CuiteShop reserves the right to modify or update this policy at any time without prior notice. Any changes will be reflected on this page with an updated “Last Updated” date.
 
Thank you for shopping with CuiteShop!
      We appreciate your trust and look forward to serving you again 💖
 
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